Last updated: August 2026
Riverge is free for two people, forever, so you never have to pay to find out whether you like it. When you do pay, here is how refunds work. Nothing here takes away any statutory right you have.
If Pro or Team is not what you hoped, email us within 14 days of your first payment and we will refund it in full.
Subscriptions renew automatically. Cancel any time from the plan menu and keep your plan until the end of the period you paid for. If a renewal caught you by surprise, email us within 7 days of the charge and we will refund it.
Removing a seat takes effect at your next renewal, and we do not refund part-months for seats. Adding a seat charges from the moment you add it.
Downgrading never deletes anything on the spot. Your rooms return to the free rules: two people, kept 7 days after activity, and the last 2 saved versions. The 7-day clock starts from the downgrade, not from whenever you last opened each room, so you get a full window to visit anything you want to keep, or to download it as a zip.
Email hello@riverge.net from your account address. Refunds are processed by Polar, our merchant of record, back to your original payment method, usually within 5 to 10 business days.
If something obviously broke on our side, a billing bug, a double charge, an outage in the middle of your work, tell us and we will fix it whatever the calendar says.